Publish the day's run
Plan site visits and maintenance rounds on a shared calendar, route crews with map ETAs, and catch double-bookings before someone drives to the wrong housing estate.
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View crew availability in monthly, weekly, or daily layout. Assign a supervisor to a visit and the system warns if they are already booked — before you promise two clients the same morning slot.
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Sequence the run.
Order site visits for the day and see travel time between stops. Hit publish and each tech gets their schedule on My Dispatch — no 7am group text asking 'which house first?'
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“We publish the morning run and every tech knows their first stop — no 7am group text.”
“I open My Dispatch on site and see the next three visits with client phone numbers — I do not call the office for directions.”
“Recurring AMC contracts spawn visits automatically. If a quarterly service is missed, it flags before the client complains.”
Repeat jobs handled
Set repeating rules for annual service contracts or multi-week fit-outs. Missed visits highlight after the grace period so your admin can reschedule before the warranty letter arrives.
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